Track my booking
Your booking details, in one place
We'll share your flight, airway bill, pick-up window and photos, plus the collection checklist for the receiver. We don't show live tracking here - for real-time updates, we'll text or call you.
We don't offer live tracking without a connected system. What we do give you is clear booking details, photo updates by message, and the collection checklist - so you and the receiver know exactly what to do.
Flight & airline
The flight number and airline for your animal's journey.
Airway bill
The airway bill number the receiver needs at collection.
Photo updates
Photos and messages as your animal travels.
Collection checklist
Photo ID, airway bill, collect within one hour of arrival.
Request your booking summary
Pop in your name and a reference (your quote or booking number) and we'll send through the details we have for your run.
Before the receiver collects
- Bring photo ID.
- Have the airway bill number ready.
- Collect within one hour of the flight landing.
- Be ready around 30 minutes after landing.
Missing your booking email?
Check your junk folder and your time zone - reminders are based on our time. Still stuck? Call or text us.